10 min read
20 Nov
20Nov

The Highlander is Toyota's family SUV, offering a compelling blend of functionality, fuel efficiency, and impressive road manners. With its three rows of comfortable seating for up to seven passengers, this versatile SUV enjoys a widespread reputation for lasting up to 20 years. 

Combining the practicality of an SUV with the refinement of a sedan has helped the Highlander consistently earn high praise in Consumer Reports' rigorous testing and owner satisfaction surveys. If you're looking to buy a 3rd-gen Highlander and wondering if there's anything you should know, just be aware of some safety concerns prevalent in the 2014 model, most of which got resolved before the vehicles left the lots, anyway. 

The Highlander is an excellent 3-row midsize SUV investment, and this article walks you through crucial bits and pieces you need to consider before purchasing a used 2014 Toyota Highlander in Nigeria, ensuring that you make an informed decision and enjoy your used Highlander ownership experience. 

Related Reading: Best Features Of The 2024 Audi SQ7 – #1 Midsize Performance SUV for 2023/2024 

Is the 2014 Toyota Highlander A Reliable SUV?

2014 Toyota Highlander Limited.

The 2014 Toyota Highlander received a commendable reliability rating of three out of five from J.D. Power. This is a standard score for most vehicles on the road, though slightly below the norm for the midsize SUV category. However, this model year is particularly outstanding for the Highlander, showcasing exemplary reliability and minimal depreciation. 

Owners appreciate its refined interior, advanced technology, and trusty V6 engine. This third iteration of the Highlander brings superior interior materials, enhanced seating comfort, and impressive cargo space to the table. The 2014 model is free from widespread mechanical issues, contributing to its reputation for reliability. 

Spanning 2009 to 2021, the Highlander models have consistently proven to be reliable, durable SUVs with ample utility and longevity. Many Highlander owners report that their SUV easily surpasses the 200,000-mile mark. Some even claim their vehicles have achieved 350,000 to 500,000 miles, even if they had to replace some parts during that time.

Toyota's renowned reputation for reliability and longevity fuels the Highlander's street and market credibility. If you're considering purchasing a pre-owned Toyota Highlander, you might wonder about the most reliable model years. 

Besides JD Power, the third-generation Highlander, like its predecessors, earned a shining endorsement from Consumer Reports. Every model produced from 2014 to 2019 received a perfect reliability score of 5 out of 5, which, unlike JD Power, comes from aggregating consumer/owner-reported experiences. 

Owner satisfaction stood at 4 out of 5 for models from 2014 to 2018, though the 2019 model dipped slightly to a 3 out of 5 rating. CarComplaints.com indicates that the 2015 model received the highest number of complaints within this generation, with issues centered around uncomfortable seating and excessive wind noise. 

However, these are minor grievances and unlikely to be deal-breakers, especially for Nigerian drivers. So, if you should sidestep any model from this Highlander generation, the 2015 model might be the one to avoid. 

Summarily, the rest of the models in this generation shine in terms of reliability, utility, fuel economy, and overall value. If we have to choose and money isn't an issue, we'd go for the 2017 to 2019 models. 

The 2014 Toyota Highlander Was Recalled Five Times, But You Shouldn't Panic

2014 Toyota Highlander recalls.

The National Highway Traffic Safety Administration (NHTSA) issued three recalls related to the Toyota Highlander seats and seatbelts not long after the release of the 2014 model. Each recall corresponded to a unique problem in each row of seats. The third-row middle seatbelt presented a ligature issue due to improper fastening to the floor. 

The average Nigerian is probably wondering who recalls vehicles over seatbelt issues. Although this problem only affected a limited number of vehicles, it presented a worrisome safety concern. 

The second-row seat sparked another recall. In some instances, it failed to securely lock into the inboard seat track, which meant it could shift unexpectedly during a collision, compromising passenger safety. 

The 2014 Highlander's front-row seating was the subject of the third recall. The seatbelt restraint software, designed to lock during an accident, was found to incorrectly estimate the passenger's weight. This glitch caused the seatbelts to behave as if they were restraining a small child instead of an adult, potentially resulting in inadequate protection during a crash. 

Fortunately, all three recalls were announced within the first year of the 2014 Highlander's release, allowing many of the 56,000 affected vehicles to be corrected while still on Toyota lots. This means you're highly unlikely to buy a Highlander with these seating and seatbelt issues. 

Beyond the seat and seatbelt issues, the 2014 Highlander was also recalled due to a defective fuel delivery pipe. Ask any experienced Nigerian car owner, and they'll tell you they're better off dealing with mechanical instead of electrical issues. 

This pipe could leak before reaching the fuel pump, raising the possibility of an engine bay fire. However, this problem was not exclusive to the Highlander, as four other Toyota models suffered from the same issue. 

The last recall for the 2014 Highlander centered on a waterproofing defect in the windshield - another electrical-related defect. Issued in 2018, the recall addressed the potential for water to infiltrate the windshield wiring harness. In such cases, a short circuit could occur, leading to vehicle stalling during adverse weather or after washing the SUV. 

The 2014 Toyota Highlander Common Problems You Should Know

2014 Toyota Highlander common problems.

The 2014 Toyota Highlander has had its fair share of reported issues, as logged by the National Highway Traffic Safety Administration (NHTSA). Although the total number of complaints—112—is not excessively high given the vehicle's age, they shed light on some common problems a prospective owner should know about. 

Around a quarter of these complaints relate to problems with the electrical system. Chief among these complaints were about the automatic door and trunk locks not functioning correctly or producing strange noises. 

The most frequently reported issue involves malfunctioning rear power doors, which fail to respond to electronic commands. Owners have reported that neither the key fob nor the in-car buttons can successfully open this door. 

Another reported problematic area is Bluetooth connectivity, with complaints centered on the failure of devices to pair, thereby disabling hands-free driving capabilities. Toyota even got sued over this problem. 

Toyota’s infotainment system has also been the subject of owner complaints, including touchscreens becoming unresponsive, sudden power-offs, and unresponsive buttons. 

2014 Toyota Highlander infotainment.

There were also frequent reports of the Entune system freezing and unexpectedly rebooting, resulting in the loss of radio and navigation functionalities. 

Since investigations often traced these problems to the software system, the 2014 Highlander has been around long enough for software updates to rectify these issues. 

Your real concern would be the few reports of rough running conditions and white or blue smoke emanating from the exhaust. 

The blueish-white smoke indicates oil burning, typically triggered by head bolts pulling the threads out of the engine block, causing gaskets to tear and oil to leak. Although the repair is relatively straightforward, it can be expensive due to the extent of work required to fix it. 

Some owners also raised issues with the Highlander's transmission, which they described as the vehicle stuttering during gear shifts. Others said the transmission unit failed to match the vehicle's speed. In some rare cases, metal fragments infiltrating the transmission pan led to the transmission’s failure.

Other mechanical issues include power steering failure and brake system malfunction, both of which can lead to loss of vehicle control and elevated risk of accidents. There were also reported cases of the power tailgate failing to operate correctly, sometimes refusing to open at all or misidentifying obstructions and remaining open. 

Finally, there have been instances of sunroof glass panes suddenly shattering without apparent cause. Although no injuries have been reported, this issue constitutes a safety concern. 

Should You Be Worried?

2014 Toyota Highlander front fascia.

While the 2014 Toyota Highlander has had a few issues and recalls, they are fairly limited, especially considering the model's sales volume of approximately 146,000 units. The user complaints in context are not alarming and are normal in the industry. Thus, from a dependability perspective, this Japanese vehicle truly stands out. 

The Highlander also scores highly in terms of practicality and comfort, offering excellent value for money. The hybrid variant is equally impressive, perfect for drivers who prioritize fuel efficiency. 

So, the 2014 Highlander does have issues like any other vehicle, but these issues are relatively minor and largely identified and rectified early in its lifecycle. Consumer satisfaction rates for this model remain remarkably high, and it's not hard to see why. 

Capable of delivering well over 300,000 miles of service, the Highlander offers a dependable and enjoyable driving experience. The issues it does have, while potentially bothersome, are often more of a nuisance than I-wan-kill-myself type of problems. 

Take the automatic door and trunk lock issues, for instance. You could just manually open the rear hatch and call it a day. Remember, most of the recalls for the 2014 Toyota Highlander were issued within the vehicle's first year, allowing Toyota ample time to address these issues, often before the vehicles even left the dealership. 

As a result, most customers never had to experience or deal with the problems that triggered these recalls. As long as the Highlander you wish to buy isn't emitting alarming clouds of smoke, it should be more than capable of safely and reliably transporting you—and your family—well over a quarter-million miles before asking for retirement. 

Related Reading: How Much Bigger Is The 2024 Toyota Grand Highlander and How Does It Compare To The Highlander? 

Key Features Of The 2014 Toyota Highlander

2014 Toyota Highlander engine.

Photo credit: US News & World Report

The 2014 Toyota Highlander base model features a 2.7-liter 4-cylinder engine, delivering 185 horsepower and returning 22 MPG. If you crave more power, the available 3.5-liter V6 boasts 270 horsepower, achieving 21 MPG and accelerating from 0-60 MPH in just 7.3 seconds. 

It has a towing capacity of up to 5,000 pounds, which can prove particularly useful during inter-state or weekend adventures. Front-wheel drive comes standard, while V6 models offer the option of all-wheel drive. 

Owners rave about the Highlander's smooth ride, secure handling, and steering system that feels confident around corners. As for the cabin, the Highlander offers a spacious interior for up to 8 passengers or 7 with optional second-row captain’s chairs. The supportive and durable seats promote a pleasant ride for all occupants. 

2014 Toyota Highlander seating configuration.

The cabin has decent space for passengers in all three rows, but you probably don’t want to sit in the third row for long-distance trips. The third row fits adults just fine, but the legroom isn't great. However, kids will feel no such confinement, even on extended journeys. 

2014 Toyota Highlander cargo space.

Toyota updated the 3rd-gen Highlander’s cargo. It could now take 3 to 4 suitcases behind the third row, 6 to 10 behind the second, and a generous capacity for up to 20 suitcases when the seats are folded flat. 

2014 Toyota Highlander Trim Levels And Options

2014 Highlander LE2014 Highlander LE Plus2014 Highlander XLE2014 Highlander Limited
  • 18-Inch Alloy Wheels         
  • Cloth Seating 
  • Automatic Headlights   
  • Cruise Control         
  • Rearview Camera         
  • Bluetooth Connectivity   
  • 6.1-Inch Touchscreen  
  •  6-Speaker Stereo System 
  • Fog Lights   
  • Flip-Up Rear Hatch Window         
  • Premium Cloth Seating 
  • Power Driver’s Seat   
  • HD Radio   
  • Tri-Zon Automatic Climate Control         
  • Power Liftgate         
  • Alloy Wheels
  • 18-Inch Alloy Wheels        
  •  Sunroof         Keyless Entry   
  • Leather Seating   
  • Auto-Dimming Mirror         
  • 8-Inch Touchscreen With Navigation  
  • Entune App Connectivity  
  •  Push-Button Start 
  • 19-Inch Wheels         
  • LED Running Lights         
  • Heated & Ventilated Front Seats         
  • Second Row Captain’s Chairs         
  • 12-Speaker JBL Stereo System         
  • Power-Adjustable Front Seats         
  • Shrinks Seating Capacity to Seven 
Entry-Level ExcellenceElevated Comfort and ConvenienceElevated Luxury and TechnologyFlagship Opulence

Choosing Your Ideal Highlander:

2014 Toyota Highlander trim levels.

Photo credit: DanielGomezCar via Wikimedia

LE: The 2014 Toyota Highlander base LE trim is an entry-level choice with essential features like a rearview camera, touchscreen, Bluetooth, and more. "Foreign-used" 2014 Highlander LE trim can cost upward ₦17 million in the Nigerian used car market today.

LE Plus: The 2014 Highlander LE Plus should fit shoppers looking for enhanced comfort and extra convenience features, such as tri-zone climate control and a power liftgate. Neat LE Plus trims of the 2014 Highlander can set you back anywhere between ₦17 million and ₦20 million.

XLE: The 2014 Highlander XLE lets you elevate your driving experience with luxury touches like a sunroof, leather seats, and advanced tech options. A budget of around ₦18 million should get you a healthy used 2014 Highlander XLE never driven in Nigeria.

Limited: The Limited trim represents the 2014 Toyota Highlander’s top-ranking model, offering top-tier features such as a premium audio system, heated and ventilated seats, and second-row captain's chairs. "Foreign-used" 2014 Highlander Limited Edition can cost upward of ₦18 million in the Nigerian second-hand car market.

With this info, you can weigh your priorities and preferences to determine the perfect match. Whether you prioritize practicality or crave the pinnacle of luxury, the 2014 Toyota Highlander has a trim level tailored to suit your needs. 

2014 Toyota Highlander vs. The Competition: Honda Pilot And Toyota 4Runner

2014 Toyota Highlander versus Toyota 4Runner.

4Runner photo credit: A. Bailey via Wikimedia

2014 Toyota Highlander vs. Toyota 4Runner:

Cargo Versatility: If additional cargo space and off-road capabilities rank high on your wishlist, you might gravitate toward the 2014 Toyota 4Runner. However, for a well-rounded SUV experience, the Highlander takes the lead with a more comfortable ride, a sophisticated cabin, and commendable fuel efficiency. 

Pricing: The Highlander excels in performance and affordability thanks to a lower average list price compared to the 4Runner. Choosing the Highlander translates to upfront savings without compromising on key features, making it the preferable option unless off-roading is a non-negotiable feature for you. 

2014 Toyota Highlander vs. Honda Pilot:

2014 Toyota Highlander versus Honda Pilot.

Pilot photo credit: Elise240SX via Wikimedia

Ride Stability and Seating: Both the Highlander and Honda Pilot offer stable rides and spacious seating for up to eight passengers. However, the Highlander distinguishes itself with a more comfortable ride quality and an inviting cabin atmosphere. 

Cargo and Reliability: While the Honda Pilot boasts a slightly larger cargo space and a higher reliability rating, the Highlander counters with an array of available safety features and a robust V6 engine delivering superior fuel economy. 

Choosing Your Perfect SUV:

2014 Toyota Highlander rear.

Ultimately, your personal preferences will be the compass guiding your decision between the 2014 Toyota Highlander, Toyota 4Runner, and Honda Pilot. If comfort, affordability, and a refined driving experience top your priority index, the Highlander is the apparent choice. 

If, however, off-road prowess or specific cargo needs take precedence, the 4Runner or Pilot might better suit your lifestyle. In the competitive landscape of midsize SUVs, the 2014 Toyota Highlander proves to be a well-rounded option, delivering a compelling blend of performance, comfort, and economic value.

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